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30GB Zunes Failing Everywhere, All At Once


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#1 Nvyseal

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Posted 31 December 2008 - 03:48 PM

images/news/hardware.jpgRight, so this is a weird one: we're getting tons of reports—tons—about failing Zune 30s. Apparently, the players began freezing at about midnight last night, becoming totally unresponsive and practically useless.

The crisis has been dubbed by Zune users 'Z2K9', due to the apparently synchronized faceplantings across the country. According to tipster Michael, the Zune users experienced something like this:

Quote

Apparently, around 2:00 AM today, the Zune models either reset, or were already off. Upon when turning on, the thing loads up and... freezes with a full loading bar (as pictured above). I thought my brother was the only one with it, but then it happened to my Zune. Then I checked out the forums and it seems everyone with a 30GB HDD model has had this happen to them

This report is consistently corroborated by literally hundreds of others across the various Zune support and fan forums.

What hasn't emerged yet, largely due to the fact that MS's support lines aren't yet open for the day, is why these devices are failing. The evidence seems to point to a software glitch, but simple resets aren't providing any relief. Some reports indicate that only Zunes with the latest firmware are affected, but this hasn't yet been confirmed.

Read On...


#2 error51

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Posted 01 January 2009 - 04:24 AM

Microsoft said the internal clock on the players should reset itself at 7 a.m. Eastern time on Thursday. Microsoft advised Zune owners to drain the battery and then turn the players back on after that time.

#3 Christopholofigus

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Posted 04 January 2009 - 04:57 AM

:roadrunner: Me, I just cracked the case and unplugged the battery and plugged it back in..was fixed in minutes. :rofl_mini:

#4 m.oreilly

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Posted 04 January 2009 - 08:04 AM

View PostChristopholofigus, on Jan 3 2009, 08:57 PM, said:

:rofl_mini: Me, I just cracked the case and unplugged the battery and plugged it back in..was fixed in minutes. :cheers:

:roadrunner:




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