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images/news/vista.jpgResponding to reports of endlessly rebooting PCs that flooded support newsgroups last week, on Tuesday Microsoft Corp. said it had pulled an update designed to prep Windows Vista for Service Pack 1. Although the update -- actually a pair of prerequisite files that modify Vista's install components -- has been temporarily pulled from Windows Update, Microsoft has not yet produced a fix for users whose machines either won't boot or reboot constantly.
"Immediately after receiving reports of this error, we made the decision to temporarily suspend automatic distribution of the update to avoid further customer impact while we investigate possible causes," said Nick White, a Vista program manager, in a post to the company's blog Tuesday afternoon.
White downplayed the problem. "So far, we've been able to determine that this problem only affects a small number of customers in unique circumstances. We are working to identify possible solutions and will make the update available again shortly after we address the issue."
Computer World
"Immediately after receiving reports of this error, we made the decision to temporarily suspend automatic distribution of the update to avoid further customer impact while we investigate possible causes," said Nick White, a Vista program manager, in a post to the company's blog Tuesday afternoon.
White downplayed the problem. "So far, we've been able to determine that this problem only affects a small number of customers in unique circumstances. We are working to identify possible solutions and will make the update available again shortly after we address the issue."
Computer World
