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images/news/apple.jpg"If it is firmware Version 7.01, then you have to panic"
A U.K.-based data-recovery organization has warned Apple Macbook users that they risk potential data loss due to a design flaw on certain hard drives.
Retrodata has come across "many dozens" of failures affecting Seagate Technology LLC 2.5-in. Serial Advanced Technology Attachment drives, commonly found in laptops such as the MacBook or MacBook Pro. Apple Inc. desktops that use laptop-oriented components, such as the Mac Mini, are also at risk.
"The read/write heads are detaching from the arm and plowing deep gouges into the magnetic platter," explained Retrodata Managing Director Duncan Clarke. "The damage is mostly on the inner tracks, but some scratches are on the outer track -- Track 0 -- and once that happens, the drive is normally beyond repair."
The problem is found on the Seagate 2.5-in. SATA drives that are made in China and are loaded with firmware Version 7.01. Model numbers affected include ST96812AS and ST98823AS.
Clark advised users to go to their System Profile, and under Serial ATA look for the revision number. "If it is firmware Version 7.01, then you have to panic," he warned.
"Apple is being utterly irresponsible and should launch a product recall," Clarke said.
Read More @ Computerworld
A U.K.-based data-recovery organization has warned Apple Macbook users that they risk potential data loss due to a design flaw on certain hard drives.
Retrodata has come across "many dozens" of failures affecting Seagate Technology LLC 2.5-in. Serial Advanced Technology Attachment drives, commonly found in laptops such as the MacBook or MacBook Pro. Apple Inc. desktops that use laptop-oriented components, such as the Mac Mini, are also at risk.
"The read/write heads are detaching from the arm and plowing deep gouges into the magnetic platter," explained Retrodata Managing Director Duncan Clarke. "The damage is mostly on the inner tracks, but some scratches are on the outer track -- Track 0 -- and once that happens, the drive is normally beyond repair."
The problem is found on the Seagate 2.5-in. SATA drives that are made in China and are loaded with firmware Version 7.01. Model numbers affected include ST96812AS and ST98823AS.
Clark advised users to go to their System Profile, and under Serial ATA look for the revision number. "If it is firmware Version 7.01, then you have to panic," he warned.
"Apple is being utterly irresponsible and should launch a product recall," Clarke said.
Read More @ Computerworld
