6 replies to this topic

[Scuba]

CUSTOMER SERVICE



This has got to be one of the funniest I've heard of in a long time.
I

think this guy should have been promoted, not fired.



This is a true story from the WordPerfect Help line which was
transcribed

from a recording monitoring the customer care department.



Needless to say, the Help Desk employee was fired however, he is
currently

suing the WordPerfect organization for "Termination without Cause."



This is the actual dialogue of a former WordPerfect Customer Support

employee (now I know why they record these conversations).



"Rich Hall computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went
away."

"Went away?"

"They disappeared."

"Hmmm.. So what does your screen look like now?"

"Nothing."

"Nothing?"

It's a blank; it won' t accept anything when I type."

Are you still in WordPerfect, or did you get out?"

How do I tell?"

Can you see the C: prompt on the screen?"

What's a sea-prompt?"

Never mind, can you move your cursor around the screen?"

There isn't any cursor: I told you, it won't accept anything I
type."

Does your monitor have a power indicator?"

What's a monitor?"

It's the thing with the screen on it that looks like a TV. Does it
have

a little light that tells you when it's on?"

I don't know."

"Well, then look on the back of the monitor and find where the power
cord

goes into it. Can you see that?"

"Yes, I think so"

"Great. Follow the cord to the plug, and tell me if it's plugged
into the

wall."

"Yes, it is."

"When you were behind the monitor, did you notice that there were
two

cables plugged into the back of it, not just one?"

"No."

"Well , there are. I need you to look back there again and find the
other

cable."

"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the
back of

your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle it's because
it's
dark."

"Dark?"

"Yes, the office light is off, and the only light I have is coming
in
from

the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power failure."

"A power....... a power failure?.... Aha, Okay, we've got it licked
now.
Do

you still have the boxes and manuals and packing stuff your computer
came

in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, and unplug your system and pack it up just like
it
was

when you got it. Then take it back to the store you bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

Well, all right then, I suppose. What do I tell them?"

"Tell them you're too f___ing stupid to own a computer."

[Sphere]

That's funny... and that guy really is too stupid to own a computer!

[chriso_86]

Yeah, I have read that one before!! Still funny the second time around though!! How can anyone be that stupid??

[brewin]

Can you see the C: prompt on the screen?




That dates this joke a little bit.

http://www.snopes.co...perf.htm#stupid

Still funny though, and I know for a fact that there are people stupid enough to do something like this.

[Linoman]

lol, old but still a classic.

[WFO]

One of the Help Desk people where I work claims to have been sitting across from a co-worker that took an identical call. He insists the stuff we read on the net is probably true. People are that dumb. :rolleyes:

[bluerip]

Thank you. As old as it might be it was new to me. And very funny. I still wonder how some people get the jobs that they have. Let alone hang on to them. Crazy