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Adobe CS2 install error


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#1 Christopholofigus

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Posted 05 May 2009 - 08:43 PM

:cc_surrender: Here is a weird one for ya, installing CS2 at work on a new Dell Precision T3500 with XPx64 on it and during the install, got the error "Cannot install into the directory, invalid characters..." or something like that. It wouldn't install into the \programs(x86) directory due to the parentheses in the directory location. used the "\program~" to bypass it, but I had never seen an error like that before. I was baffled. Anyone else seen something like that before?

#2 VoodooGuru

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Posted 05 May 2009 - 09:36 PM

Chris,

Out of curiosity had you ever installed it in WinXP x64 before?

From what I have just read on the intertubes, it is due to the fact that CS2 isn't supported by XP x64. There was one reference to a guy who attempted to install to the Program Files directory. He said it installed to the Program Files (x86) directory anyway but then gave errors when he tried to run it:

Serial number not found" in Acrobat 7 and "Name, Company or Serial Number missing or incorrect" in Photoshop

#3 Sphere

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Posted 05 May 2009 - 09:46 PM

I'm guessing, roughly...

Hack the DLL's, make'm virtual-link?

Better idea:
Get CS4 :cc_surrender:

#4 VoodooGuru

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Posted 05 May 2009 - 09:51 PM

some additional information:
Link 1
Link 2

Of course their solution is to upgrade...

#5 Christopholofigus

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Posted 05 May 2009 - 09:52 PM

View PostVoodooGuru, on May 5 2009, 02:36 PM, said:

Chris,

Out of curiosity had you ever installed it in WinXP x64 before?

From what I have just read on the intertubes, it is due to the fact that CS2 isn't supported by XP x64. There was one reference to a guy who attempted to install to the Program Files directory. He said it installed to the Program Files (x86) directory anyway but then gave errors when he tried to run it:

Serial number not found" in Acrobat 7 and "Name, Company or Serial Number missing or incorrect" in Photoshop
You know, I'm not sure. It works thus far...we'll have to see if the user "breaks it" LOL. It has been so long since I played with XPx64 since Vista x64 RTM came out. I'll update this thread if anything comes of it...though a legacy app on a legacy OS realistically. Yes yes, the whole XP Vista battle, but 7 is on the way...that make XP 3 tiers in now. :cc_surrender:

#6 Christopholofigus

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Posted 05 May 2009 - 09:56 PM

View PostVoodooGuru, on May 5 2009, 02:51 PM, said:

some additional information:
Link 1
Link 2

Of course their solution is to upgrade...
Cool, I was just curious. Looks like the fix that we used was the norm.




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